The proceedure to purchase a downloadable video is very similar to buying a "real" product, except for the fact that you do not pay shipping and are emailed a link along with a username and password, once your payment has been processed. Please be patient and follow the instructions to download your video. This video is encoded in Quicktime format, using H.264 (MPEG4) and requires the latest Quicktime player, available free from apple.com.